Why high-performing cultures barf at most employee engagement initiatives

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Sameer Patel  -  
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Employee engagement is clearly the new kale. It’s become a contender in the game of buzzword bingo in the workplace and even boardrooms. But in all fairness, it’s a real issue. Forbes magazine cites results from a Gallup poll: “…70% of American workers are ‘not engaged’ or ‘actively disengaged’ and are emotionally disconnected from their […]

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Welcome to community-powered Commerce

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Sameer Patel  -  
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The need for customer engagement is clear. They buy more: “Fully engaged customers represent an average 23% premium in terms of share of wallet, profitability, revenue and relationship growth.” (Gallup) They expect it: “70-90% of the buyers journey is complete prior to engaging a vendor.” (Forrester Research) And they need it: “45% of buyers require person-to-person contact […]

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Jobs has nothing on Musk

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Sameer Patel  -  
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There were legitimate complaints about the Model X launch event. There usually are about most launches.  Venture Beat took Elon Musk to the cleaners, calling his performance during the Model X launch “…a marketing and PR disaster, concluding: “I know it’s an unfair comparison for anyone, really, but given Musk’s incredible entrepreneurial achievements, I can’t help comparing […]

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On #SAPJam surpassing the 20M subscriber mark. (And why customers are the biggest winners.)

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Sameer Patel  -  
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This past week we announced that SAP Jam clocked over 21 million subscribers, sporting over 3X subscriber growth over the past 4 years.  I got the word a few weeks ago but sat on it to reflect on two things: 1. What it takes to scale so fast across each function, and within constraints. 2. How […]

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Looking forward to TechHR 2015 this week #TechHR15

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Sameer Patel  -  
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I’m privileged to spend a day in Gurgaon this week at the People Matters TechHR Conference. I keynoted the inaugural event last year on Why Human Capital Must Fuel Digital Transformation and I came away learning far far more than what I talked about. The event last year was spectacular. Back then my biggest take away was […]

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What Integrated learning truly means. Three lessons we’ll share at SuccessConnect #sconnect15

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Sameer Patel  -  
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With millions of subscribers, over a 1000 customers and rated THE leader in integrated talent management for social technologies by IDC, at SuccessConnect next week, we’re going to share some really incredible SAP Jam customer stories on transformative HR and Learning from SuccessFactors. Here are some of the big topics: Knowledge vaporization is becoming a […]

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Why Collaboration Fails

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Sameer Patel  -  
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Three years ago I joined SAP / SuccessFactors to lead products and go-to-market for its collaboration business. 3 years in and over 18 million subscribers later, we’ve learned a lot about how to build high velocity, meaningful cloud products that drive tangible performance for our customers.  I was privileged to do a guest post on CMS Wire […]

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