Innovation 1.0, Served Here

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Sameer Patel  -  
3   -  

Riveting article on Bloomberg / Businessweek about how leaders really don’t want employees to innovate. Rather: “Businesses need most of their workers to carry out their primary duties with enthusiasm and consistency,” writes Pat Lencioni” As to how organizations should lead and execute, the article opines in two seperate areas: “What should leaders do? Be […]

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No Context? No Collaboration. Goodbye, Google Wave

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Sameer Patel  -  
22   -  

The innovation zealot in me felt instant disappointment today upon reading that Google Wave is no longer. The official word from Google: The use cases we’ve seen show the power of this technology: sharing images and other media in real time; improving spell-checking by understanding not just an individual word, but also the context of […]

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[Event] What is the Future Of Work?

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Sameer Patel  -  
0   -  

Next week the GigaOM network hosts yet another addition of its clandestine famous Bunker Sessions. This event brings together a select group of industry thought leaders to discuss the business ramifications of a given emerging technology topic. The setting resembles a town hall format, inviting everyone to participate and share experiences. This time around the […]

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The Engagement Layer: A CustomerThink Interview Podcast

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Sameer Patel  -  
0   -  

A few days back, I had the pleasure of joining Bob Thompson, editor of CustomerThink on an interview as part of the Inside Scoop series. CustomerThink is a online community of business leaders looking to create profitable customer-centric enterprises. In their own words, the community covers Customer Relationship Management, Customer Experience Management and Social Business. […]

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Social CRM, The Migraine Edition

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Sameer Patel  -  
2   -  

I’ve been a buying computing hardware as a business customer from Dell for over 7 years now. All of our infrastructure technology as well as desktop equipment almost exclusively came from them. Servers, Printers, Laptops etc. My experience, averaged out over this period with Dell has been a net positive. Their stuff works, the service […]

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Why Engagement Flows Will Speed Up Globalization

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Sameer Patel  -  
13   -  

The McKinsey Quarterly has this excellent (and sobering) piece on how a financial crisis can accelerate global economic activity. A central point of the article is that whilst commodities and foreign exchange are truly globalized by Adam Smith’s definition (the Law of One Price which states that when markets are fully formed, all customers can […]

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Enterprise 2.0 Prepares for Relevancy

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Sameer Patel  -  
6   -  

The flagship Enterprise 2.0 Conference in Boston, Massachusetts ended last week. I’m going to pen two posts to cover my thoughts on the achievements and challenges in the Enterprise 2.0 sector based on observations at the conference. This post covers the big (positive) shifts and the conference itself. A quick disclaimer first: I’m on the […]

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