Lets cut to the chase: The business intelligence we rely on as enterprises to perform better can suck at times. I remember a famous dot com era business systems accomplishment that was touted up and down silicon valley. I paraphrase but it went something like this: “Cisco has the ability to do a virtual close on […]
Journal on Distributed Development: There is not going to be one super profile in an organization Prashanth Padmanabhan has a thought proviking post up on why there will never be one super [employee] profile in the enterprise. I understand his issues with this but I think its important to decouple sources of employee intelligence and […]
As a follow up to this post commenting on PriceWaterHouse Coopers (PwC) extensive report on Social and Collaborative Business, PwC just published the conversation we had a few months ago. We talked about the following: Recent challenges companies have been facing on the collaboration front The current generation of tools and how they’re moving toward that goal […]
Social Media Customer Service is a Failure! Brian Solis “What people failed to see regarding the Dell or Comcast success stories in the early social media days, is the amount of work that went on behind Twitter, Facebook, and blogs. The true transformation of these businesses what not in taking to social network, but instead […]
I spent fifteen minutes with Oracle’s President, Mark Hurd, along with Sudhir Chowdhary from the Financial Express yesterday at Oracle OpenWorld 2011. These were the big take aways from our conversation: 1. Collaboration Moving Front and Center Oracle seems to have rationalized its’ investments in the areas of content and collaboration technology and has come […]
Few organizations providing enterprise social software have a process and integration DNA, as does TIBCO Software. The last of the independents in the enterprise integration game, TIBCO supports some of the most gnarly systems integration efforts at some of the best known organizations in the world. For these reasons, I went to TUCON 2011, TIBCO’s Annual Customer […]
Once-a-Year Review? Try Weekly, Daily… – WSJ.com “Some firms have found that the traditional once-a-year review is so flooded with information—appraising past performance, setting future goals, discussing pay—that workers have trouble absorbing it all, and instead dwell on criticism without really hearing constructive ways they can improve.” As I wrote in my most recent post […]