Every time we let a new category of software run up the hype curve, we declare the need for another C-level Executive. Here are a few: · 1990’s: Knowledge Management – Chief Knowledge Officer · 2000’s: Innovation – Chief Innovation Officer · 2010’s: Social Business – Chief Social Business Officer The assertion was super compelling for each of […]
Pundits, strategists and even product managers often talk about future states with no timelines. In other words, “I predict that in the future, X will happen”. Here’s an example: This Huffington Post article claims that “Enterprise Social Networks May One Day Replace Email. (emphasis, mine). Sure, email will absolutely be replaced “one day”. But as witnessed […]
Tasty Salted Pig Parts is the tag line for Chef Chris Cosentino’s Boccalone, a meticulously well-stocked salumeria inside San Francisco’s Ferry Building. I’ve hunted down salumerias in the back alleys of many little towns in Emilia Romagna. Trust me – Boccalone is really all that. I highly recommend it. What does this have to do with technology products? […]
Today, April 2nd, marks my 2nd anniversary at SAP. I wrote this when I joined to describe what I felt was the opportunity to really change how work gets done. Few get the chance to define and execute a product and go-to-market strategy at a large company such as SAP. I’m privileged to be one […]
This is a lovely article over at the Wall Street Journal by Christian Madsbjerg and Mikkell B/ Rasmussen about what they characterize as “Thick Data”. Here is the basic premise: In fact, companies that rely too much on the numbers, graphs and factoids of Big Data risk insulating themselves from the rich, qualitative reality of their customers’ everyday […]
CeBIT 2014 was an incredible event last week. My second time speaking, my keynote this year was in the social business arena hosted by Kongress Media and covered a topic that I’ve been thinking a lot about lately as we move past transactions business and well past social business, both from a customer and a product / […]
When the news of Facebook buying WhatsApp broke, the first thought that crossed my mind was: How much would it matter if Facebook went away in favor of a light wt Instagram + tweaked WhatsApp. That’s 90% of the native behavior. Seriously. WhatsApp can keep 450 million daily active users highly engaged with 35 employees. Instagram now has over a 150 […]