“The new business requirements of the social, mobile, consumer enterprise” – #SAPPHIRENOW

I’m privileged to be doing a keynote discussion with ZDNet columnist and Asuret CEO Michael Krigsman at a pre-conference event at ASUG / SAP SAPPHIRE event tomorrow (Sunday). The larger topic is consumerization of IT and the move to the Cloud, but in many ways, the idea is to talk about the reset of the relationship between […]
Speaking at a bunch of events this year. Here’s my calendar as it stands right now. Panel: El Dorado Ventures Portfolio CEO Summit, Cordevalle, CA. April 27th. Keynote: Social Business Summit, London. 31st May. Keynote and Closing FireSide Chat: WebCOM Montreal. 16th May. Social Business Forum, Milan: 4th June. Keynote: Defrag, Boulder. Nov 14-15. And of course, I’ll […]
Eric Norlin, organizer of Defrag, Blur and Glue Conferences and seed investor, has a good post up today about what enterprise development means in the age of big data, mobile and cloud and the coming age of convergence of these big innovation spurts. I really recommend that you take 3 minutes to read his post […]
Information Week contributing editor Lenny Liebmann and I had a chat at IBM’s Lotusphere 2012 / IBMConnect event in Orlando last week. Lenny wanted to dig deeper into Social Business and get into the ‘why’s’ and ‘how’s’. We talked about a decisive approach to connecting customers, employees and partners and covered a number of topics including: […]
Next week brings the annual KMWorld Conference in Washington DC. Jane Dysart and Hugh McKellar – the conference chairs have a stellar line up of speakers including household names in Enterprise 2.0 and Social Business such as Stan Garfield of Deloitte, Bill Ives of Darwin Ecosystem, Rob Koplowitz of Forrester Research, Claude Malaison of Emergence Web and […]
As a follow up to this post commenting on PriceWaterHouse Coopers (PwC) extensive report on Social and Collaborative Business, PwC just published the conversation we had a few months ago. We talked about the following: Recent challenges companies have been facing on the collaboration front The current generation of tools and how they’re moving toward that goal […]
Towards the end of my keynote on Putting the Relationship Back in Customer Relationship Management at the Enterprise 2.0 Conference this past week, I made a statement that, 2 years ago, would have got my throat slit. Stated as a wake up call plea to focus on metrics that matter, I said: "For five years […]