“The New Stack” for a modern enterprise: A TechCrunch Enterprise Video Interview
The fabulous Alex Williams of The New Stack had a bunch of us on a panel at TechCrunch Enterprise last week to discuss the new tech that makes up the modern digital stack: 1. Frederic Lardinois / writer and news editor / TechCrunch 2. Katherine Boyle / Principal / General Catalyst 3. Melissa Pancoast / founder […]
The single most bastardized, watered-down term in the business of enterprise tech is “Go-to-Market”. Go-to-Market (GTM) gets bandied about as the cure-all to everything from missing 2 sequential quarters to losing critical deals to a single competitor, to seeing a tepid uptick in demand, to my least favorite – a one-time effort to coordinate activities […]
Watching the G Suite news coming out of Google Cloud Next 2019, I had my Michael Corleone moment that took me back to my old stomping ground: employee engagement and workplace performance. I was hoping that we wouldn’t see Google trying to out Microsoft at Microsoft’s own game but that’s what we got. “More collaboration insights in […]
The news hit the wires this morning that SAP Jam, the flagship cloud collaboration product in our portfolio has just clocked 34 million subscribers. This represents a 70% year over year growth. Almost exactly four years ago we started this journey to transform how work gets done. Back then we formed a clear hypothesis for […]
The need for customer engagement is clear. They buy more: “Fully engaged customers represent an average 23% premium in terms of share of wallet, profitability, revenue and relationship growth.” (Gallup) They expect it: “70-90% of the buyers journey is complete prior to engaging a vendor.” (Forrester Research) And they need it: “45% of buyers require person-to-person contact […]
Three years ago I joined SAP / SuccessFactors to lead products and go-to-market for its collaboration business. 3 years in and over 18 million subscribers later, we’ve learned a lot about how to build high velocity, meaningful cloud products that drive tangible performance for our customers. I was privileged to do a guest post on CMS Wire […]
Dennis and I talk mostly about the culinary craft, these days. But he and I have been talking about the business of software for 8 years now. We’ve even rebutted opposing view points back and forth on our blogs back in the day (my all time favorite lob and volley). And he was kind enough […]