Enterprise 2.0: Natural Disillusionment or a Pipe Dream?

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Sameer Patel  -  
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Dion Hinchcliffe kicked off this weekends’ Enterprise 2.0 meme with a well articulated post on determining ROI. The central theme of the article suggests that its challenging to identify where and when E2.0 ROI returns will be realized and why. Dion goes on to say that IT managers are mainly taking a wait and see […]

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Enterprise 2.0 culture barriers: Brick wall or Hurdles?

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Sameer Patel  -  
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Over on the Enterprise 2.0 Blog, Venkatesh Rao of the Xerox Innovation Group makes a compelling case that “there is no such thing as culture change”. He goes on to list five ways to get out of the culture change argument, summarized below: Culture change naturally takes place because “nay-sayers retire or die out and […]

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Don’t confuse Enterprise 2.0 with social computing concepts

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Sameer Patel  -  
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Earlier this week, a post by Thomas Vanderwal on Microsoft SharePoint 2007 caught fire on Twitter and a few blogs. What started as a spirited discussion on whether Sharepoint is a respectable Enterprise 2.0 offering or not, quickly turned into a debate on Enterprise 2.0 definitions. Mike Gotta masterfully jumped in front of  the parade and […]

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Why ‘time saved’ and other such nebulous metrics are a cop out for Enterprise 2.0

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Sameer Patel  -  
18   -  

I’ve seen lots of commentary lately from smart folks that I respect about how social software can help organizations, accompanied with varying approaches to ROI justification.  Typical stated benefits include the following: Time savings or improved productivity Increased connectivity amongst employees and customers Improved transparency and reduced reliance on Email A clearer understanding and leverage […]

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Sales 2.0 conference, San Francisco, March 4-5

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Sameer Patel  -  
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I’m looking forward to attending the Sales 2.0 conference in San Francisco at the Intercontinental Hotel on March 4th and 5th. Ironically, my last post was on the topic of opportunities and pitfalls of Enterprise 2.0 in the context of Sales. Given my work with Sales and Marketing organizations, I’m very familiar with the litmus […]

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Social Media Breakfast – San Francisco ( Friday, February 27)

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Sameer Patel  -  
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I’m attending the Social Media Breakfast in San Francisco tomorrow morning. On the heels of my recent post on Sales Intelligence in an Enterprise 2.0 enabled world, I’m looking forward to participating in a discussion on how social software can bring new opportunities to the business of selling. SMB is organized by Chris Kenton, CEO […]

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Friendfeed: Inspiration for Sales Intelligence in an Enterprise 2.0 world?

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Sameer Patel  -  
34   -  

Lately I’ve been spending time with enterprise sales and marketing leaders discussing what elements in the Enterprise 2.0 bag of tricks are best positioned to serve the needs of a direct sales force. Given the unique characteristics of a typical sales rep (more on that below), common participatory models that epitomize social networks (i.e. the […]

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