As I flew into Orlando for SAP Sapphire 2011, I revisited a bunch of review posts from last years Sapphire Event to see what was promised. In my post last year, I summarized SAP Sapphire 2010 themes: In-Memory / Hana Cloud and Devices “People – Centric” To cut to the chase, Sapphire 2011 came back […]
A panel I sat on at the GigaOM Mobile Enterprise Summit a few weeks ago got me thinking a lot about how mobility is taking shape in the enterprise. There’s little argument that Mobile is going to have a profound impact on how we work. Here’s my colleague Maribel Lopez, one of the sharpest minds […]
Last month, I had the privilege of joining Mike Wolf and JP Finnell on the opening panel at the Mobile Enterprise Summit hosted by GigaOM and Appconomy. Mike Wolf is the super smart VP of Research at GigaOM Pro, who by the way so totally needs to sit on the interviewee side of panels more […]
Paul Greenberg, the Bob Dylan of CRM just announced the CRM Idol Contest this morning. The initiative is designed to find and showcase the best of the best CRM related software start ups out there. Whilst this is billed as a CRM event, the event looks at the broader technology footprint that serves customers and […]
I did an interview on BlogTalkRadio today with the terrific Chris Coleman and Aparna Sharma who were nice enough to invite me on to their Radio Show. Chris and I talked about how social and collaborative concepts can power real business challenges and opportunities, examples of strategic alignment, the value of social analytics towards employee […]
Good ole Brit humor. Hat Tip: Oliver Marks. Via The Economist.
Switching cost, in a consumer sense, is defined as: “The negative costs that a consumer incurs as a result of changing suppliers, brands or products. Although most prevalent switching costs are monetary in nature, there are also psychological, effort- and time-based switching costs.” Also prevalent in the enterprise, it’s the cost of moving from an […]