Four years in, #SAPJam hits the 34 million subscriber mark

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Sameer Patel  -  
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The news hit the wires this morning that SAP Jam, the flagship cloud collaboration product in our portfolio has just clocked 34 million subscribers. This represents a 70% year over year growth. Almost exactly four years ago we started this journey to transform how work gets done. Back then we formed a clear hypothesis for […]

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Welcome to community-powered Commerce

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Sameer Patel  -  
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The need for customer engagement is clear. They buy more: “Fully engaged customers represent an average 23% premium in terms of share of wallet, profitability, revenue and relationship growth.” (Gallup) They expect it: “70-90% of the buyers journey is complete prior to engaging a vendor.” (Forrester Research) And they need it: “45% of buyers require person-to-person contact […]

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On #SAPJam surpassing the 20M subscriber mark. (And why customers are the biggest winners.)

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Sameer Patel  -  
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This past week we announced that SAP Jam clocked over 21 million subscribers, sporting over 3X subscriber growth over the past 4 years.  I got the word a few weeks ago but sat on it to reflect on two things: 1. What it takes to scale so fast across each function, and within constraints. 2. How […]

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What Integrated learning truly means. Three lessons we’ll share at SuccessConnect #sconnect15

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Sameer Patel  -  
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With millions of subscribers, over a 1000 customers and rated THE leader in integrated talent management for social technologies by IDC, at SuccessConnect next week, we’re going to share some really incredible SAP Jam customer stories on transformative HR and Learning from SuccessFactors. Here are some of the big topics: Knowledge vaporization is becoming a […]

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Why Collaboration Fails

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Sameer Patel  -  
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Three years ago I joined SAP / SuccessFactors to lead products and go-to-market for its collaboration business. 3 years in and over 18 million subscribers later, we’ve learned a lot about how to build high velocity, meaningful cloud products that drive tangible performance for our customers.  I was privileged to do a guest post on CMS Wire […]

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Chit chat with Dennis Howlett on #SAPJam’s 17M subscriber growth

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Sameer Patel  -  
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Dennis and I talk mostly about the culinary craft, these days. But he and I have been talking about the business of software for 8 years now. We’ve even rebutted opposing view points back and forth on our blogs back in the day (my all time favorite lob and volley).  And he was kind enough […]

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Who said giant bubbles in tech are a bad thing? SAP / Successfactors named leader by IDC!

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Sameer Patel  -  
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IDC just announced that Successfactors is a leader for Worldwide Social Technologies specifically related to its Integrated Talent Vendor Assessment. This one meant a lot as it directly put to test our stated product and go-to-market promise and singular focus on solving core functional KPIs, with purpose built collaboration software. Back in 2012 we entered the cloud collaboration […]

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