Three years ago I joined SAP / SuccessFactors to lead products and go-to-market for its collaboration business. 3 years in and over 18 million subscribers later, we’ve learned a lot about how to build high velocity, meaningful cloud products that drive tangible performance for our customers. I was privileged to do a guest post on CMS Wire […]
Possibly the most soul-sucking activity at work is the prescribed employee performance process. Whilst the intention is good, in practice, the chain between strategy and goals, and execution levers – the material and mentoring resources, analytics and technology to improve the odds of success, and finally, the measurement of outcomes as they relate back to business strategy, […]
Digital Transformation is real and is here. McKinsey & Co. has some excellent survey results on digital trends. Incredibly good insights. Exhibit 4 shows how the investment stacks up for digital initiatives. Not surprising that Big Data came in last. In and of it self it’s too nebulous to be a stand out. But Big Data is […]
CeBIT 2014 was an incredible event last week. My second time speaking, my keynote this year was in the social business arena hosted by Kongress Media and covered a topic that I’ve been thinking a lot about lately as we move past transactions business and well past social business, both from a customer and a product / […]
Look, I have a huge problem with Social Software’s war on Email. I wrote a whole post about it and we had a vigorous debate. But if there’s only one person on the planeT I’m willing to listen to on this topic, it’s the fabulous Luis Suarez from IBM. Here 12 odd minutes of Luis […]
This week I have the privilege of keynoting the Social Business Forum in Milan once again, along with esteemed industry colleagues such as R “Ray” Wang, Esteban Kolsky, Sandy Carter, Michael Brito and others. The concept of networked enterprises is something that’s top of mind for me these days as we chart the next chapter of […]