If a link drops on Twitter but there was nothing there to read, will it make a sound?

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Sameer Patel  -  
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Here’s a screen shot of a Twitter search result for a blog post labeled “Four Reasons Why Enterprise 2.0 Communities Fail”   Over 60 Re-Tweets on Twitter as of April 19th resulting in god knows how many tens of thousands of impressions on Twitter. Yay for social media syndication.   There’s only one problem. That […]

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Value Add vs. Infrastructure

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Sameer Patel  -  
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Lots of strong reaction to Union Square Venture Partner Fred Wilsons comments about Twitter (his portfolio company) today. On the issue of third party applications that leverage Twitters API, Fred commented that a lot of the apps today are filling holes in twitter instead of building substantive businesses. Much of the early work on the […]

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The Transition to Durable Relationships

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Sameer Patel  -  
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My good friend (and fellow competitive swimmer, back in the day), Dina Mehta, wrote an insightful post based on her research work around the topic of product durability. Though she refers to her findings based on the Indian market and the changing nature of durability, locally, there’s no question that this is a global phenomena. […]

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Five Electrifying Social Monikers

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Sameer Patel  -  
10   -  

This post is not about what’s right and what’s wrong or whether we should or shouldn’t fight for using one or all of these concepts.  That said, each of these monikers need to be dealt with as they will become increasingly important as organizations begin to consider more efficient ways of interacting and transacting both […]

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Social Media a time waster for Sales Reps? Not Until YouTwitFace shows up.

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Sameer Patel  -  
7   -  

Umberto Mellitti, CEO of on-demand sales intelligence provider InsideView, said on Twitter: Umberto’s analogy is spot on. Also, if you’re worried about your Sales folks getting distracted by Social Media tools such as Twitter, sorry, but you have bigger problems. Either your compensation structure is just not juicy enough to keep them focused or I’m […]

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Q&A with the Helpstream folks on the importance of Customer Communities to the Enterprise.

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Sameer Patel  -  
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  Earlier this week, I did a Q&A with the folks at Helpstream on the need and importance of customer communities to the enterprise. We covered the following topics: the importance of building customer communities as part of an Enterprise 2.0 design  the role of a community manager and skills which functional areas will get […]

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