About
Thanks for stopping by.
Pretzel Logic covers my thoughts on performance acceleration in the enterprise via social software, the software vendor landscape and on occasion, a healthy rant or two about unrelated stuff that’s on my mind.
Here’s a little about me
I’m a founding partner at the Sovos Group – a consulting firm that helps leading organizations accelerate employee, customer and partner performance via the strategic use of social and collaborative approaches and technology.
I’ve spent a decade managing engagements for large organizations helping them define and execute sustainable programs that drive lead generation, business partner network optimization, sales and marketing operational effectiveness, customer acquisition and employee productivity.
Customers I’ve had the privilege to work with include well known organizations such as BitTorrent, Ingres, Sun Microsystems, KPMG, McKessonHBOC, WR Wrigley Jr. Co., The Sabre Group, Grupo Televisa (Mx), and Cardinal Health.
Organizations that I have led were responsible for strategy and execution planning enabled by social and collaborative constructs and technology, user needs assessments (voice of customer, partner and management), UI and rapid prototyping, operational feasibility, technology sourcing, development and vendor management, strategic alliances and overall client services management and delivery.
I got my Bachelors in Corporate Finance, Securities and Economics from Babson College in Wellesley, MA and a Masters degree in Management Information Systems (MIS) from Boston University’s School of Management (Masters thesis in Knowledge Management), in Boston MA and a certified Associate in Risk Management Designation (ARM) by the AICPCU. My work experience comes from working as Managing Director of Span, Director, Strategy and Business Development at LiquidThinking and Group Manager in the West Coast Strategy Consulting Group at marchFIRST (USWeb/CKS / Mitchell Madison Group).
I entered the working world before college in the foreign exchange business, working for a financial services firm in their offices in Hong Kong, Singapore, London, Mumbai, Dubai and Sydney.
I was a nationally ranked Squash player and a state record holder as a Swimmer in India. I also have a keen interest in open source voting technology and serve as an advisor to the Open Source Digital Voting Foundation.
I also serve on the Enterprise 2.0 Advisory Board and co-chair the Enterprise 2.0 Strategy and Execution Tracks at the Annual Enterprise 2.0 Conference.
I live in Palo Alto, CA with my wonderful wife and son. And I love to cook.
How to connect with me:
Twitter: sameerpatel | Linked In: Profile | Skype: sameerapatel | Email: Sameer.a.patel at gmail dot com
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Samples initiatives I’ve been fortunate to lead or be a part of:
- Organizational transformation strategy via social computing constructs and technologies to improve performance across employee, partner, customer and supplier relationships for a F500 Hi Tech Organization
- Go to market for cloud computing and customer communities for a top 3 global professional services firm
- Line of Business transformation via social computing constructs and technologies to improve performance in the areas of Customer Relationships, Sales Acceleration, Innovation and Lead Generation for a F500 manufacturer
- Multiple community platform strategy, justification and execution planning engagements for channel, pre-sales engineers, direct sales, marketing and employee portals, intranets and extranets.
- Business Intelligence for a 2000 strong direct salesforce for a Fortune 500 high-tech company.
- Field Marketing Community and Collaboration for a leading high-tech company.
- Unified Customer and Partner Interaction for an entertainment and media start-up with $350 million in funding.
- Marketing collateral management and global fulfillment technology sourcing for a Fortune 500 hi-tech company.
- Global marketing spend forecasting and executive reporting for a Fortune 500 hi-tech company.
- ROI sales applications for a global sales force of a leading hi-tech company.
- Sales and marketing business intelligence for Channel Sales for a Fortune 500 high-tech company.
- Employee collaboration and communication for a Fortune 500 health care company.
- Enterprise knowledge management for a Fortune 500 consumer products company.
