Comments on: Don’t confuse Enterprise 2.0 with social computing concepts

By: Jeff Wilfong

Jeff Wilfong — Sat, 02 Jan 2010 05:39:21 +0000

You cannot measure engagement and innovation without talking about some of the fuzzies you mentioned in the social category. People come together and innovate through a network effect.

Everyone seems to focus on performance, ROI, KPIs, etc when measuring the success of social-oriented processes such as social networks, social tagging, blogs, etc. What about the pure product of a more robust social network within an organization? Is that not of business value? Most businesses create value through knowledge, wisdom and the process effects resulting directly from employee social networks [although interfacing with customers, stakeholders, and the like also help]. We need to balance our view points and remember that business has a stronghold of types who support only the numbers. How do we increase growth 5% for the next quarter?! Well, we all know that this is not sustainable.

I think you are right to talk about people-centric viewpoints, now we need to clarify a just assessment of a social network.

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[...] our job title describes, so let’s get social!…get into it, as this is a big aspect of the state of enterprise 2.0 that we will eventually [...]

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[...] in March 2009, Sameer Patel wrote, don’t confuse Enterprise 2.0 with social computing concepts. He was making this exact point, and included this illustrative diagram: Credit: Sameer Patel, Span [...]

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Wed, 02 Sep 2009 20:11:34 +0000

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By: Denial is a river full of crocks.

Denial is a river full of crocks. — Mon, 31 Aug 2009 03:40:52 +0000

[...] I believe it is a description. I agree with the bold statement in Sameer Patel’s post: Enterprise 2.0 is a state that Enterprises achieve by employing an appropriate set of social [...]

By: Gadget_Blog

Gadget_Blog — Mon, 10 Aug 2009 01:03:08 +0000

Great post, really help me alot. Thanks.

Cheers,
gadgettechblog.com

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Getting off the email hamster wheel. — Fri, 24 Jul 2009 22:42:03 +0000

[...] I agree with Sameer Patel: Enterprise 2.0 is a state that Enterprises achieve by employing an appropriate set of social [...]